Sales System Diagnostic

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Fix the leaks in your sales system in 60 minutes

Book a free 1-hour Sales System Diagnostic and discover the hidden gaps that may be costing your business revenue, opportunities, and predictability.

During this session we will work with you to identify where deals are leaking from your pipeline, explore ways to improve forecasting and sales visibility and guide you thorugh how to go about building a more structured and predictable sales process. 

Take our 2 minute quiz to test how strong your sales system is?

Answer Yes or No to the following:

  1. We have clearly defined sales stages that every opportunity moves through.
  2. Every lead has a structured follow‑up cadence.
  3. We can accurately forecast revenue for the next 90 days.
  4. Our CRM is used consistently by the entire sales team.
  5. We know exactly where deals are typically lost.
  6. Marketing and sales are aligned around lead generation.
  7. Sales meetings focus on pipeline strategy.
  8. We can easily see which opportunities are at risk.
  9. Every salesperson understands expected weekly activity levels.
  10. Our pipeline provides enough visibility to plan hiring, production, or delivery.

Score Explanation:

If your score shows gaps, book the free diagnostic session to uncover your sales system weaknesses.

7 signs your sales system needs attention

  1. Your pipeline looks busy but revenue is inconsistent
  2. Forecasting is unreliable
  3. Leads go cold without clear reasons
  4. Deals stall in the same stage repeatedly
  5. Sales meetings feel reactive rather than strategic
  6. Marketing generates leads but sales struggles to convert them
  7. Sales performance varies dramatically between team members
Design
Limited diagnostic sessions each month

Because these sessions are delivered personally, only a limited number are available each month. Book now to avoid longer wait times.

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Who This Diagnostic Is For

  • Privately owned businesses that operate in a B2B space (although we help B2C too!)
  • Have capable sales teams but inconsistent results
  • Struggle to forecast revenue accurately
  • Feel opportunities are slipping through the cracks
  • Want a more structured and predictable sales process
  • Are growing and need stronger sales leadership systems

What You'll Walk Away With

  • A Sales System Scorecard highlighting strengths and gaps
  • Identification of the three biggest opportunities to improve conversion
  • A clear view of where deals are leaking from the pipeline
  • Practical recommendations you can implement immediately
  • Greater clarity around forecasting and pipeline visibility

What We'll Cover In The Session

  • Review of your current pipeline structure
  • Lead generation and marketing alignment
  • Identification of conversion bottlenecks
  • Forecasting visibility and pipeline health
  • Sales leadership and accountability structures

Most Sales Problems Are Actually System Problems

Many business owners assume their sales challenges are caused by the people in the team. What we often see instead is capable salespeople working inside unclear systems.

  • Review your current sales processes and pipeline
  • Create a high-level sales blueprint
  • Identify the areas most likely contributing to conversion “drop-off”
  • Share the tools and system high performing sales team are using to succeed.

When the system is weak, even great salespeople struggle. When the system is strong, average salespeople often perform extremely well.

Meet your diagnostic hosts

Steffan Hudson and Gareth Burgess work with privately owned businesses to help them build more structured and predictable sales systems.

Over the past two decades they have worked with companies across industries including manufacturing, construction, professional services, and distribution. Their focus is helping businesses move from reactive sales activity to structured sales systems that produce consistent results.

Steffan Hudson

Managing Director

Steffan Hudson has spent almost 20 years helping businesses across New Zealand, Australia and the United States grow through better marketing, stronger sales systems and practical commercial strategy.

With a Bachelor of Management Studies, majoring in Marketing, Steffan combines formal training with extensive real-world business experience. Alongside his work with Holloways, he also owns and operates a swimming pool construction business, giving him firsthand insight into the challenges business owners face every day. His advice isn’t built on theory alone, it’s shaped by the same commercial decisions, sales targets and growth challenges his clients experience.

Steffan is a passionate sales trainer with a particular interest in the psychology of buyer behaviour. He enjoys understanding why customers buy, what influences their decisions and how businesses can create sales and marketing systems that make buying feel simple and natural.

Known for cutting through complexity, Steffan has a knack for uncovering practical growth opportunities that others often overlook. Whether it’s improving a sales process, refining a marketing strategy or helping a leadership team think differently, his focus is always on finding straightforward solutions that deliver measurable results.

One of the things Steffan enjoys most is helping businesses achieve more with the resources they already have. If he can cut your marketing spend he will!  He believes some of the best marketing doesn’t come from the biggest budgets, but from asking the right questions, understanding your customers and executing consistently.

Outside the office, you’ll usually find Steffan spending time with his family, working on one of his businesses or searching for the next simple idea that can help a client grow.

Steffan Hudson

Managing Director

Gareth Burgess

Managing Director

Gareth is a practical sales, marketing and business advisor who thrives on a challenge and spots opportunities others often overlook. A motivated people person, he brings a can-do attitude, straight-talking advice and a wealth of commercial experience to the Holloways leadership team.

Originally from Taranaki, Gareth moved to Palmerston North to complete a Bachelor of Business Studies, majoring in Marketing, at Massey University.

He joined Holloways in 2007 as a Marketing Consultant, quickly demonstrating his ability to help clients improve their sales and marketing results. Within 18 months, he became a Senior Marketing Consultant, managing a large client portfolio and leading and training his own team.

In 2009, Gareth was head-hunted by a New Zealand kayak manufacturer as National Sales and Marketing Manager, later taking responsibility for international sales and exports. This saw him travel extensively, building relationships with wholesalers, distributors and retailers across different cultures.

Gareth returned to Holloways in 2015 to help drive sales and marketing strategies for our clients and our own business. He combines practical marketing knowledge with strong sales experience to help businesses achieve sustainable growth in sales and profits. His expertise also spans sales training, coaching, business systemisation and people management.

Outside work, Gareth enjoys keeping up with his two sons, playing squash, coaching kids’ sports, and getting outdoors to fish, dive, camp and hunt.

Gareth Burgess

Managing Director

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