What our clients say

Proven through partnership

Our clients value us for our practical approach, our ability to quickly understand their business, and the way we bring sales and marketing together to create measurable results. Here’s what some of them have to say about working with Holloways.

Testimonials

What our client’s about us

They quickly grasped our situation and provided workable solutions, rather than just marketing ideas.

PF Olsen is New Zealand’s largest independent forestry services provider.

Holloways has assisted PF Olsen to develop and implement our marketing strategy for several years. I am impressed with their hands-on approach and practical solutions. They interact well with our staff at all levels and locations throughout our business and provide a consistent approach to new work development.

They provide an excellent sounding board for our ideas, as well as providing innovative ideas of their own. They have quickly grasped our situation and sector, which has enabled them to provide workable solutions rather than just marketing ideas.

Scott Downs

Director of Sales & Marketing - PF Olsen

Holloways unique approach to helping their clients across both the sales and marketing functions is unlike anyone else I’ve worked with .

Not only have they helped us overhaul and streamline our marketing strategy and collateral including web, digital, print and social, but they have also been integral in mapping out and documenting our sales system and processes. Together we have successfully configured our CRM setup including automations and reporting to help provide much needed visibility over our end-to-end lead tracking and sales performance. By helping us bring together the sales and marketing functions correctly, we now have a powerful set of strategies, systems and business support tools to help drive our own growth plans

Trevor Preston

General Manager - Ezyline Homes

From the start, we were sceptical but over the past seven years, they have become an invaluable part of our team.

Working with Holloways has truly exceeded all of our expectations.

Their support and mentorship have been instrumental in shaping the way we approach our sales and marketing processes. Their expertise in the field is unmatched – they genuinely know sales and the methods needed to generate high-quality leads.

They’ve not only guided us through developing effective strategies and a new website but also taught us the techniques that continue to drive success. Holloways have proven themselves to be an essential resource and we couldn’t be more grateful for their continued partnership

Nick Webster

Managing Director - Roadrunner Manufacturing

Holloways know us very well, they get us and are an extension of us and our thinking.

At Booth’s we like to do things a certain way, Our Way and when we talk about our brand you get everyone taking notice. Our brand is the billboard doing 3 million kms a month across NZ, it’s the brand our customer recognise as quality and on time, our teams are proud of it and we attract new team members that want to come and be a part of it.

So, when we think of any marketing exercise our first call is to the team at Holloways. They can turn the largest of projects around quickly, with high quality work that seldom needs changing. They take the time to know us and know where we are heading.

We are proud to partner with the team at Holloways.

Dallas Vince

CEO - Booth's Logistics

Holloways have helped us co-ordinate, streamline and add discipline across all our sales, advertising and marketing activities.

As well as this, they have shown us a different approach to integrating our sales and marketing strategies.

They’ve trained all of our sales people and written, designed and co-ordinated all our marketing efforts (online, digital, TV, print, radio and more).

Holloways play a vital role in our overall success and ongoing growth.

Emma Parsons

Group Retail Manager - Applianceplus

We are seeing results with a much more focused sales process. It feels good to be winning.

The team at Holloways did a great job when marketing to us.

Their approach to growing their own customer base made us think, well if they can do the same for us, let’s get on board. We like their integrated approach; they quickly became part of the team and helped drive our sales and marketing strategy as well as keep us on track.

We are seeing results with a much more focused sales process. This wasn’t the easy way out for us, it does involve change and effort, which was made clear going in. It feels good to be winning.

Greg Rodger

Director - TR Industries Ltd

Our Services

When Sales & Marketing Work Together, Growth Becomes Predictable.

Sales Systems

Q: What are the different services I will get from HHB as part of this programme?

All training and coaching of your sales team including:Sales mappingSales systemisationSales training and coachingCRM setup, training and support in maintaining itSales management coachingSocial media managementOnline marketing – newsletters and direct mailGoogle Ads – Search, Display, Remarketing and Shopping campaignsWebsites – new builds, overhauls, ongoing maintenance and SEOVideos for website use, social media, online marketing, and sales presentations• Editorial and copywritingDirect Mail campaignsExisting brand improvements and overhaulsGraphic design and brandingTradeshow and Field Day Stand design, POS, handout material and training for show stand attendantsCompany profiles, brochures and all other printed collateralProduct user guides for your customersNewspaper, radio and TV advertisingBillboards and signageAdvice and coaching for management in areas relevant to achieving your growth goals (E.G. time management, staff culture, recruitment)

Build the system

A high-performing sales team starts with a high-performing sales system.

Sales Blueprinting & Process CRM Development & Implementation Sales Reporting & Insights Sales Automations Lead Nurturing Programmes Sales KPI & Remunerations strategies

Sales Training & Coaching

Develop the people

Your team needs the confidence, skills and support to consistently convert opportunities into customers.

Conferences & Speaking Engagements Sales Team Coaching & Training Sales Management Support & Coaching

Marketing

Create the opportunities

We help businesses develop practical, sales-focused marketing strategies that generate the right opportunities and make better use of their marketing investment—from strategy and messaging through to websites, digital campaigns, content and creative execution.

Lead Generation & Nurture Campaigns Marketing Strategy Development Website Development & SEO Graphic Design Social Media, Google Ads + Digital Marketing Marketing Automation

Our Team

We’re ready to Talk when you are

Steffan Hudson

Managing Director

Gareth Burgess

Managing Director

Kate Hartley

Marketing Coordinator

Faq’s

9 Common Questions About Working with Us

So, who are Holloway Hudson Burgess (HHB)?

HHB is a unique Business Growth Consultancy founded in 1986. The company was formed to help privately owned businesses achieve measurable growth through their sales and marketing efforts. We help businesses across New Zealand and Australia get consistent, reliable and sustainable improvements from their sales teams and marketing.

Unlike others who try to occupy this space HHB have shown proven expertise in all three disciplines required to increase profitable sales (1) sales systemisation and coaching, (2) measurable marketing, and (3) strategic yet practical business advice.

Why does my business need HHB?

There are three parts to your business, ‘Getting the work’, ‘Doing the work’ and ‘Getting the money’. If you want reliable long-term growth ‘Getting the work’ needs to be just as systemised as ‘Doing the work’ and ‘Getting the money’. In most businesses this isn’t the case which is why companies hire HHB to achieve long-term sustainable growth. To make that happen we systemise your sales processes, regularly coach your sales and customer service staff and test and measure your marketing until you are spending less for every sale it brings in.

When getting the work is systemised you can turn the workflow on, and off as needed. This allows you to stay ahead of your competitors and reduces the risks normally associated with investing in growth – you can go ahead and invest knowing you have control over how much work comes in. Accountants love our tested methods of making growth more consistent, reliable and sustainable.

How are HHB able to help businesses, even those already at the top of their game, to sell measurably more?

The answer to that is quite simple: We do what sports coaches do to help the best athletes get even better – they study what the athlete is already doing right and get them doing more of it. In the example of HHB, your business is the athlete and we work alongside the people in your company who already sell the most. We draw out their strengths (which are often unknown to them) and get other team members doing what they do – then we coach them to make sure they keep doing the things that work.

Plus, we use low cost marketing to tell the selling stories your best people already tell. Marketing always works better when it says to lots of people; what your best people say to one person at a time.

What results have other businesses seen?

Reductions in workload, better bottom lines, sales teams that are easier to manage and deliver more consistent results – and the ability to make informed marketing decisions.
A New Zealand farm equipment company experienced a year-on-year growth in sales of 25% after we systemised their sales approach, coached their people used testing to uncover the things that now make their marketing work better.
A New Zealand engineering company achieved record sales when we systemised their sales approach and coached their reps.
An Australian swimming pool manufacturer had us coach salespeople across their 37 dealers and saw sales increase by 12% when their industry was experiencing a downturn. They also experienced significant improvements in all key areas of their marketing – their website is now the most popular swimming pool website in Australia, their social media generates enormousweb traffic and their ‘How to Buy a Pool’ Guide, generates record enquiry.
A small New Zealand company selling broadbandsatellites to farmers with poor internet saw sales go from three units per month, to ninety when we systemised their sales approach, coached their team and improved their marketing.
A group of privately owned NZ retail stores saw their sales team achieving a consistent approach and their marketing spend reduce

What do you mean our marketing will be measurable?

Do you get frustrated with marketing measurement charts that talk of ‘impressions’, ‘click-throughs’ and other metrics that are almost impossible to relate to your bottom-line results? HHB measure the things that are actually important in business – the number of quality new leads your marketing is generating, how many of those leads your team are converting to a sale and whether the average value of each sale is increasing.

We’ll do that measuring with you. Our teams will work together to measure the five areas that are most important to the growth of your business: The number of new leads you are able to talk to, how many of them you convert, the average size of your sales, repeat business and referrals, and your bottom line. Then each month we’ll decide together what improvements still need to be made to both your sales approach and your marketing.

How will I find the time?

How serious are you about achieving change? Great results aren’t easy to achieve, otherwise everyone would be achieving them. But they are possible with the right approach and effort. The first few months of the change will be the hardest, not because of extra work, but because the tasks and the thinking around your sales and marketing approach will be different. We’ll teach your people to stop doing the things that don’t work and start doing the things that do. You won’t work more, you’ll work differently.

Will I have one point of contact at HHB?

Yes, that’s imperative to getting the best results from the HHB system – you will have your own HHB Consultant. That person will produce your sales and marketing framework and then carry out the work necessary to achieve your goals – your consultant will systemise your sales approach with your team, coach and support your people regularly and plan, write and coordinate your marketing including social media, digital, web, video, and print. And where appropriate, radio and TV.

Your consultant has been rigorously trained in all HHB systems, is expert at delivering them and is already involved working with other HHB clients.

Your consultant will meet with you weekly to plan the work for that week and report on the last. Then during the rest of the week they will work with your people and on your marketing to complete the projects they plan with you in the weekly meeting

What are the different services I will get from HHB as part of this programme?

All training and coaching of your sales team including:
- Sales mapping
- Sales systemisation
- Sales training and coaching
- CRM setup, training and support in maintaining it
- Sales management coaching
Social media management
Online marketing – newsletters and direct mail
Google Ads – Search, Display, Remarketing and Shopping campaigns
Websites – new builds, overhauls, ongoing maintenance and SEO
Videos for website use, social media, online marketing, and sales presentations
• Editorial and copywriting
Direct Mail campaigns
Existing brand improvements and overhauls
Graphic design and branding
Tradeshow and Field Day Stand design, POS, handout material and training for show stand attendants
Company profiles, brochures and all other printed collateral
Product user guides for your customers
Newspaper, radio and TV advertising
Billboards and signage
Advice and coaching for management in areas relevant to achieving your growth goals (E.G. time management, staff culture, recruitment)

What guarantee is there that HHB will give me the results I want?

We have structured our service so that instead of receiving large bills for different projects, you pay a fixed monthly fee which you can cancel when you want. That guarantees that sales and marketing costs never get out of hand and allows for accurate budgeting and forecasting.

We also guarantee that after the initial two-month period you can cancel our service, for any reason, with 90 days’ notice.

All of the above means we are constantly guaranteeing that you will only be employing HHB if you are happy with our service, finding it valuable and feel it is positively supporting you in the attainment of your wider business and personal goals.

Sales Systems

Sales Training & Coaching

Marketing

Proven through partnership